CLEANING FEE
- There is a mandatory cleaning fee for cabins of $100that will be added on to your final invoice.
- There will be a $50 fine each time we encounter “graffiti” (marks/drawing/painting) on the walls/doors/utilities.
- Stripping the bed of sheets would be most appreciated.
- Any dishes used are required to be cleaned prior to guests departure. In the event that this is not completed to standard, the guests will be charged an additional $100 fee. Photo evidence can be provided upon request for any event in which a guest is charged for this.,
FURNITURE
- Please do not move the furniture around in your Cabin or Lodge Room
DEPOSITS
- A 50% deposit of your subtotal is due at the time of booking. 25% of this deposit is non-refundable. The remaining balance for your stay (50%) is due upon checkout from your stay with us.
GRATUITY
- Tipping is not automatically added to your invoice. However, we suggest 15 to 20% of your lodging, meals, horseback riding, and in-house expeditions for our wonderful staff. Tips are divided equally among all staff.
CANCELLATIONS AND CHANGES
- Cancellations made more than 14 days prior to arrival will receive 75% back of your total fee. However, for cancellations made less than 14 days prior to arrival there will be no refund as your initial deposit will be non-refundable.
- Reservations will be charged as made. Late arrivals, early departures, or shortened stays will be charged at the full rate.
CHECK-IN AND CHECK OUT
- Check-in time is 4:00 PM. Check-out time is 10:00 AM.
- We charge $50 for each hour one is late in checking out/leaving their cabin.
PETS
- Please contact us regarding pets as we have limited pet-friendly lodging options. The cabins that are pet friendly are limited to Pomeroy, Romley, St. Elmo, and Iron City. Please let us know upon booking if you are bringing your furry friend. There will be an additional $75 cleaning fee for pets.
ALCOHOL AND SMOKING
- No alcohol outside cabins or in common areas. No smoking in any ranch buildings or cabins. We are a NO MARIJUANA facility.
GROUPS, RETREATS, AND CONFERENCES
- We would love to host your group, retreat, or conference! Off-season and group rates are available from late August through May. Contact us for more details.
- Phone 719.395.2353
- Email fun@deervalleyranch.com
WEDDINGS
- We are the perfect mountain destination wedding location! Give us a call and our onsite wedding professional can give you more details.